When Tableau Server uses a proxy server, and one user publishes a data source to the server that is then used by a second user, sometimes a “No Server User Found” error message appears when the second user attempts to publish the data source. To resolve this issue, you must correctly configure Tableau Server to work with the proxy.
To verify that Tableau Server is using a proxy server, open the Internet Properties dialog box in your browser.
- Click Start, enter Internet Options in the search text box, and select the Internet Options search result.
- On the Connections tab, click LAN settings, and verify that the "Use a proxy server for your LAN" check box is selected.
To configure Tableau Server to work with a proxy server, first gather the following information about your proxy server:
- IP address
- Fully-qualified domain name
- Non-fully-qualified domain names
- Aliases
For more information, see Prepare to Configure for a Proxy Environment in the Tableau Help.
After you’ve gathered the information, follow the steps to Configure Tableau to Work with a Proxy Server in the Tableau Help.